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ifax pro doesn't work part 3

By Peter V. , 2 years ago

Hi, I was on the chat earlier getting help with my issure. I can't post comments on my earlier thread for some reason so I'm posting a new. I still can't fax to the number 4539***89. It is a Danish fax number and the fax is set up and connected properly. The fax doesn't ring on the other. It just says in ifax that the number is not valid.

Response

Administrator, 2 years ago

Thanks, Peter. We have tested and found that there is a bug with the resend feature on the app. It is adding a "1" to the number and that is why each time you resend you get message number is invalid. We are fixing this urgently and submitting to Apple. The free update (with lots of other new features) should be available in 7-10 days, pending Apple's approval. Sending a new fax works 100% fine and we have tested that with Denmark based fax numbers and found no issues. Thanks for your patience and for helping to bring this issue to our attention. Also, Can you let us know what happened when you try to leave a comment on the other feedback page.